Privacy and protection of your personal data is important to us and we are committed to ensuring you are fully informed about your rights and how we use your data. Our Privacy Notice will tell you how we collect and use your data to improve your experience with us. We’ll make sure we collect and store your data securely and only retain it for as long as we need to. You will always be in control of the way we use your data and communicate with you, and should you wish to make a change you will easily be able to do so by emailing us at lizzie.flower@repattern.org.
Who we are
Company name: RePattern Ltd
Our website address is: www.repattern.org
For simplicity throughout this Notice, ‘we’ and ‘us’ means RePattern.
Information we collect, why we collect, and the benefit to you
Our website collects information from and about you at various times and in different ways to help us provide you with the best experience, as well as to meet our obligations under the law. We use your data to:
- communicate with you and manage our relationship with you (for example, via email)
- improve your experience on our website
You are able to change how we use your data, you’ll find details in the ‘Your Rights’ section below.
Sharing your data, why we need to share, and the benefit to our customers
We use a number of plugins on our site which help keep the site secure and running optimally. Where possible we opt out of tracking or sharing data with them and try to only use those that comply with GDPR and only collect anonymous data – the data they collect is solely for the provision of security of the site and all data and to improve performance.
All our data is securely encrypted both offline and online and we never pass on any of your details to anyone unless you have requested us to put you in touch with them (for example associates/referrals) or required to by law.
Examples of other 3rd parties we may share your data with are:
- IT companies who help to fix our computers.
- Online accounting software.
- Systems such as Google Analytics, which we use to keep our website running smoothly and efficiently.
- Legal and enforcement bodies where we have a legal obligation or when it is necessary to protect us both.
Where your personal data may be processed
Sometimes we will need to share your personal data with third parties outside the European Economic Area (EEA).
The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway.
We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA such as Australia or the USA. For example, this might be required in order to provide support services.
If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. For example, our contracts with third parties will state the standards they must follow at all times. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and applicable data protection laws.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, you should note that we do not have any control over those other websites.
This is why we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, and these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Downloads and Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Social Media Policy and Usage
While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
How long we keep your personal information
We will only keep your personal information for so long as it is necessary for the purpose for which it was collected and for us to fulfil our contractual and legal obligations.
Your rights
You have certain rights to control your information and the manner in which we process it. This includes:
- A right to request us to correct inaccurate information, or update incomplete information;
Please refer to Updating Your Details section below as to how to do this. - A right to withdraw your consent where you have given us your consent to process your data;
- A right to object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any continuing lawful reason to continue to use and process your information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object;
- A right to object to us processing your information for marketing purposes, including profiling you for the purposes of marketing;
- You can withdraw any consent that you have previously given to us or to change your preferences on any automatic benefits that we action.
- A right to ask that your information is erased (or restricted), provided we do not have any continuing lawful reason to continue to use and process your information;
- A right to get access to your personal information
- The right to request that your information is transferred to another controller in a structured data file (in a commonly used and machine readable format)
To make such a request please email lizzie.flower@repattern.org. Please allow up to 7 days to acknowledge receipt of your email. If we choose not to action your request we will explain to you the reasons for our refusal. To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice, and, where applicable, further information to help us search for your personal information, where a specific request is received. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to make the request.
We will respond to your request within 1 month of us verifying your identity.
You can exercise the above rights and/or manage your information as detailed in the Updating Your Details section.
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
You can learn more about your rights specific to RePattern by reading this Privacy Notice or for more general advice, you can refer to here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
Contacting us
Our Privacy Notice is intended to be helpful to you in explaining why and how we collect and use your personal data and in providing you with information about your rights to control your information. Email us at lizzie.flower@repattern.org if you have not had your email acknowledged within 7 days.
If, however, we have been unable to address your concerns or you are unhappy with the way in which we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office.
Updating your details
If any of your personal information changes, you can email us at lizzie.flower@repattern.org.
Changes to our Privacy Notice
We may make changes to this Privacy Notice in the future. We will publish any changes on our website and where appropriate, we will notify you by email.